the information that he or she is delivering. It is vital for an agent to give true information related regarding any product. This information plays a key role in deciding which product should be chosen by the customer.
All these points should be kept in mind by an agent before starting a live chat. By using these guidelines an agent can maximize the number of clients. These services enhance the organization’s goodwill and help in getting a place in the online market.
Any topic that doesn't fit in elsewhere
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