"Federated" Domain

Used for anything related to the new Power BI Desktop and Service tools
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Joined: Fri May 26, 2017 5:09 am

"Federated" Domain

Postby rbutner » Sun Jun 04, 2017 6:00 am

I recently purchased Office 365. While attempting to install, it I encountered a problem related to Power BI. The first step in the Office 365 installation process asks users to create an Outlook account using their email addresses. I received an error message after I entered by business email address. Office 365 indicated I cannot use my particular domain because someone already created an Office 365 account with it. I am the only person with access to that particular domain and I never created an Office 365 account. After some investigation I determined that my Power BI account with that domain prohibits the creation of an Office 365 account with the same domain. My web hosting service calls this process "federating" a domain.

Microsoft has been entirely unresponsive. Does anyone have a suggestion of how to resolve this issue?


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Joined: Sun May 04, 2014 4:01 pm
Location: Sydney, Australia

Re: "Federated" Domain

Postby MattAllington » Mon Jun 12, 2017 1:51 pm

Have you tried this support approach?

From memory go to office, then Excel and go from there. I have found them to be excellent
Matt Allington is Self Service BI Consultant, Trainer and Author of the Book "Supercharge Power BI".
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